Personal data such as names, surnames, email addresses, as well as all information that you (the "user" or "you") share with Ott ("we") are subject to computer processing and as such are subject to the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Ott is committed to ensuring that the processing of personal data carried out complies with the General Data Protection Regulation (RGPD) and the Data Protection Act.

This policy completes the general conditions of use of the Ott website accessible at www. ott-design.com.

Data protection policy of the website Ott

1. Information about the data controller

Ott Design, company with limited liability with a share capital of 1000 euros, whose Head Office is located 132 rue Saint-Genes 33000 Bordeaux France, registered in the Bordeaux Trade and Companies Register under the number 920 148 285, represented by Marion Quilichini in her capacity as Manager.

2. Categories of data collected

In the context of the services provided by Ott website, we collect data relating to:

3. Purposes

The purpose of the processing is the visit and/or use of the features and services of the Ott website. This processing has the following purposes:

In addition, the Ott website provides online forms for the following topics (the list is subject to update):

Via the Ott website, the user also has the possibility to subscribe to a newsletter.

The user is informed that if he/she subscribes to the newsletter or fills in a contact form, Ott will use his/her e-mail address to send him/her any commercial offer, promotion or simple information on its activity. The user can withdraw his consent at any time by clicking on the unsubscribe link at the end of the e-mail or by contacting care@ott-design.com.

4. Legal basis

Processing concerned

Legal basis

 

Creation of the user's personal space

This processing is based on the existing contract between you and us

Order management

This processing is based on the existing contract between you and us

Management of payments

This processing is based on the existing contract between you and us

Customer account management

This processing is based on the existing contract between you and us

Newsletter subscription

This processing is based on your consent

Sending emails, SMS, informative and promotional calls 

This processing is based on your consent

Writing a review

This processing is based on your consent

Online form This processing is based on your consent

 

Request for contact / information

This processing is based on your consent

 

Use of data collected through cookies when browsing the site

This processing is based on your consent

 

 

5. Sources of data

We collect personal data that you provide to us directly.

In the course of its marketing activities, Ott may collect data indirectly (e.g. via institutions or partners). The persons concerned by this data must have given their prior consent for such communication and use.

6. Mandatory nature of data collection and consequences of not providing data

The data collected during the navigation (in particular the cookies) are optional. You have the possibility to object to this, which will not prevent you from browsing the various pages of the website.

The data collected for other purposes are collected in a compulsory way, except - in the case of a direct data collection - contrary mention in the concerned form or on the concerned digital platform, in order to be able to benefit of the service or the functionality which interests you. If you do not provide all the necessary data, your request cannot be processed.

7. Automated decision making

None of the processing operations carried out by Ott lead to automated decision-making.

8. Data subjects

The data processing concerns persons who browse and/or use the services and functions of the Ott website as well as persons who place an order via the website.

9. Recipients of the data

The personal data collected are made accessible:

10. Transfer of data outside the European Union

As a matter of principle, your personal data is not transferred outside the European Union.
However, it is possible that your data may be transferred from time to time to subcontractors or business partners located in other countries provided that they offer an adequate level of protection recognized by the European Union.
In case of transfer of your data to a country whose level of protection of your data has not been recognized as adequate by the European Commission, we put in place Standard Contractual Clauses approved by the European Commission which allow us to guarantee a sufficient level of protection of the privacy and fundamental rights of individuals.
If you have any questions on this subject, you can send us a written request as follows: care@ott-design.com.

11. Storage period

Data concerned

Storage period

 

Data related to the creation of the user's personal space

5 years from the last activity

Data related to the placing of an order

5 years from the end of the relation    

Payment management

Bank documents (bank statements, check stubs, etc.) are kept for 5 years (art L110-4 of the French Commercial Code).
Bank card data may be kept by the technical intermediary in intermediate storage for evidentiary purposes in the event of a possible dispute over the transaction for a period of 13 months (article L133-24 of the French Monetary and Financial Code) and 15 months in order to take into account the possibility of using deferred debit payment cards.

Data related to customer account management

5 years from the end of the relation

Data related to the sending of e-mails, SMS, informative and promotional calls

The user's data is kept for a period of 3 years from the date of its gathering or the last contact from the user himself. At the end of this period, we may contact the user again to find out if he or she wishes to continue receiving commercial solicitations. In the absence of a positive and explicit response, the data will be deleted.  

Writing a review

Your review remains online as long as you do not delete it

 
Use of data collected through cookies when browsing the website

The data collected through cookies are kept for a period of 13 months unless the person concerned objects.

Data collected through the online form

5 years from the date of receipt


Security

Ott implements appropriate measures to protect against accidental or unlawful destruction, loss, alteration or unauthorized disclosure of data. These measures include mainly:
- A management of the authorizations for the access to the data;
- Hosting in Europe, certified in the field of security and in compliance with the GDPR regulation.
- A regular and systematic backup

Your rights

In accordance with the provisions of the GDPR, you have the following rights:

Exercising your rights

Ott is your contact person for any request to exercise your rights regarding this processing. You can contact him, free of charge, by sending him your request:

- by e-mail to the address: care@ott-design.com

- by post at the following address: 132 rue Saint Genes 33000 Bordeaux FRANCE

To know more about the exercise of your rights, you can consult this link:
https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles